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CiuisCRM Documentation

4.4.How to create a ticket? #

Support Ticketing:

1. Tickets can be found under Track in the main menu.

2. Tickets can be viewed in 2 different views. Click on the “Kanban” button to view the tickets in kanban view.

3. Drag and drop the tickets to change the status of the tickets.

4. Click on the “List view” button to view in list view.


Manage Columns:

1. By default, all the columns for the table are displayed. To manage the columns to be displayed, click on the “Filter Column” icon.

2. The list of columns will be displayed. Check the columns you want to be displayed. This option will be saved.

Last updated on October 14, 2019
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